Jules and I are trying to take advantage of the internet without a phone line (dry-loop) service that ATT is being forced to offer now. Here are the steps so far:

January 16: Jules calls and switches the plan. They say the current phone/dsl service will be shut off on the 24th. Jules sets up an appointment for the 25th, Friday, for a technician to come by and activate the dry-loop service. Jules and Mike rearrange lives around appointment time.

January 23: Random technician calls Jules and essentially says he’s there to shut off the service. Jules happens to be at home by coincidence and man comes in and does something.

January 24: Internet goes away.

January 25: ATT is a no show. Jules calls and they said there was no appointment for and that the service should be on but there are apparently some phone lines down but they should be up by 4:30pm.

January 26: Mike calls ATT, talks to half a dozen people before he’s told that the tech department looks pretty backed up but they’ll call me (as in the cell phone number that I gave them) within 24 hrs.

January 26: While running errands Jules gets an automated call that says everything is just fine.

January 26: Get back from errands. No internet. Mike calls again, whines for a while. They attempt to transfer me to tech, but they’re closed… it’s 5:50pm.

January 27: Mike calls tech at 9am. They say automated test was a waste of time. We make an appointment for a tech to come out between 4:00-8:00pm on January 28. I am told that I don’t have to be there by 4:00pm. I can delay the appointment when the tech calls to when I’m home.

To be continued…

Update: ATT contractor came, internet restored, peace on earth.

Photo from cuteoverload.com